Shipping policy

Shipping Policy

At Bella’s Jewelry, we aim to deliver your orders quickly, securely, and in perfect condition. Please review our shipping policy below for details on processing times, delivery options, and related information.

1. Order Processing

  • All orders are processed within 2–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Customized or engraved jewelry may require additional time. Customers will be informed of any extended processing period.

2. Shipping Rates & Methods

  • Shipping charges are calculated at checkout based on your delivery location and order weight.

  • We offer standard and express shipping options where available.

  • Free shipping may be offered on promotional events or minimum order amounts (if applicable).

3. Delivery Timeframes

  • Standard delivery: 5–10 business days (may vary by location).

  • Express delivery: 2–5 business days (where available).

  • International delivery times may vary due to customs clearance and local courier delays.

Note: Delivery estimates do not include order processing time.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • You can track your order through the courier’s website until it reaches your destination.

5. Customs, Duties & Taxes

  • International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

  • Bella’s Jewelry is not liable for delays caused by customs clearance.

6. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours with photos of the packaging and item.

  • If your package is lost in transit, we will work with the courier to resolve the issue. Replacement or refund eligibility will depend on the courier’s investigation.

7. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.

  • Bella’s Jewelry is not liable for lost or undelivered orders due to incorrect addresses provided at checkout.

8. Contact Us

For questions regarding shipping, please contact our support team: